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Privacy and Cookies Policy

This Privacy Policy and Cookies Policy describes the ways Terra Magica Adventures d.o.o. collects, uses, maintains, discloses and generally handles information collected from users of the This privacy policy applies not only to the site, but also to all products and services offered by Terra Magica Adventures d.o.o.


What personal information do we collect?

We may collect personally identifiable information (defined as information that can be used, whether on its own or in conjunction with other information to identify, contact, or locate a single person, or to identify an individual in context) from users in a variety of ways, including, but not limited to: when users visit our site; fill out the contact form; or in connection with other activities, services, features or resources available on our site. Users may visit our site anonymously. In certain circumstances, however, users may be asked for their name, email address, phone number, travel details and other information as appropriate. We will collect personal information from you only if you voluntarily submit such information to us. You can always refuse to supply personally identifiable information with the understanding that doing so may prevent you from engaging in certain site-related activities.


What non-personal information do we collect?

We may collect non-personal information about users whenever they interact with our site. Non-personal information may include the browser name, the type of computer and technical information about users’ means of connection to our site, such as which operating system or Internet service provider is used, and other similar information.


How do we use collected information?

Terra Magica Adventures d.o.o. collects and uses personal information provided by users for the following purposes:

– To send emails when required

The email address you provide will only be used to send information, updates and questions related to your inquiries.

– To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs.

– To personalize user experience

We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.

– To improve our site

We continually strive to improve our website offerings based on the information and feedback we receive from you.

– To process transactions

We may use the information you share with us when placing an order only to provide the service stated in the order. We do not share this information with outside parties except to the extent necessary to provide the service.


How we protect your information

We maintain appropriate data collection, storage and processing practices and employ security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, transaction information and other data stored on our site.


Sharing your personal information

We do not sell, trade, or rent users’ personal information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the site or administer activities on our behalf. We may share your information with these third parties for those limited purposes provided that you have given us your permission.



Like most websites, our site uses “cookies” to enhance user experience. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. Cookies can also be used for record-keeping purposes and sometimes to track user information.


How do we use cookies?

We use cookies to understand and save users’ preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interactions. When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence. This site may offer e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. This site may offer a newsletter or email subscription services and cookies may be used to remember if you are already registered, as well as whether to show certain notifications which might only be valid for new users.


How can you control cookies?

You can control and/or delete cookies as you wish through your browser settings. You can delete all cookies that are already on your computer and can set most browsers to prevent the cookies from being placed there. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities of this site and others may not work as they should.


Third party cookies

In some special cases, we also use cookies provided by trusted third parties. This site may use Google Analytics, one of the most widespread and trusted digital analytics solutions. It helps us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so that we can continue to produce engaging content. For more information about Google Analytics cookies, please see the official Google Analytics page.

These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you. Therefore ensuring we understand which optimizations our users appreciate the most. As we sell services it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track.

This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.


Third party websites

Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies, cookie policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.


Changes to this privacy policy

Terra Magica Adventures reserves the right to update this privacy and cookies policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to regularly check this page for any changes to remain informed about how we are helping protect the personal information we collect. By using this site, you acknowledge and agree that it is your responsibility to review this privacy policy periodically and learn of any changes.


Your acceptance of these terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of any modifications to this policy will be considered as your acceptance of those changes.


Contacting us

If you have any questions about this Privacy Policy, Cookies Policy, the practices of this site, or anything else pertaining to your experience with this site, please contact us at:



This page was last updated on 8 May 2019.


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